I am seventy seven 12 months previous I approach this superb family vacation with my daughter to show her our heritage in Chile, we paid Pretty much $3000.00, we flew to South America Chile on 12/27-01/06/2016, then the nightmare begun the fly from Miami to Santiago scl , we seat while in the runway for two several hours because of luggage delayed, the pilot explained it had been issue with not more than enough staff to load the aircraft AA957 with luggage. then our seats problem: seat 41A , my daughter Television set was damaged, my seat 41B my arms had been broken, wouldn’t transfer up, so and After i must drop by the toilet I couldn’t stand up, considering the fact that I've Diabetic issues I must head to the lavatory that's why I took the tip seat when I attempted to climbing in excess of the arm I Slash my leg and was bleeding. I request the flight attendant for help, she was no help in the least. my daughter attempted to help me by climbing over me considering that we couldn’t get any help. she slip and fell on both of those arms endeavoring to climb above me and bruised The within of her legs actually lousy. We now have pictures of her leg and my leg seem like elephant ft, let me tell you it damage so poor I cried from the suffering, The full two weeks in Chile I'd to order sneaker 1 size bigger given that my toes had been so swollen and my daughter couldn’t wear her bathing suit since the inside of her leg ended up all bruised up.
I just lately flew an Embraer aircraft from Dallas to Tyler (flight 2746 on December 29th, 2015.) Since the Embraer is a small plane with small leg space, my knees had been embedded from the seat back again in front of me, and it had been triggering pain for me plus the passenger in that seat. I asked the stewardess (“Ellen) if I could transfer into the exit isle, where by there was much more place. After i requested she explained: “We are going to finish counting heads prior to we start off taking part in musical chairs.†When she finished counting people today, I went ahead and moved to at least one of two OPEN seats in the exit isle–I didn’t check with her yet again as a consequence of her impolite response The very first time. Ellen came more than the public deal with procedure: “Did you move in to the exit isle? Return to your seat.†I went back again straight away. She ongoing over the PA: “There may be a $10,000 fine, and I'm not gonna spend it.
Thanks to a family members hardship, we have been not able to make our trip as Beforehand planned and needed to cancel our reservations. We spoke to a agent at American Airlines and explained the situation to her, and he or she recommended that we Make contact with you.
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Sad to say resulting from climate I was unable to get out from the tri towns in time this previous 7 days. Even so I am really pissed off with American Airways buyer service.
Experienced great customer service sine 1/17. Been pulled off the FRA flight and stayed for 2 times in Philly. Right now one/19 I'll resume my flight to FRA with as many as par documentation. To my surprise the ticket agent for the check in counter were being absolutely rude, not helpful and predicted me to search out my baggage which was checked in about the 17th Which I was unable to retrieve After i was pulled off the flight on Sunday.
I've bundled an short article that outlines your organization as currently being the worst airline while in the market which isn't anything to become proud of. Dependant on my experience I will say that i'm under no circumstances about to fly with your business once again, and neither will anyone I am aware. I've currently publically declared my frustrations with your airline on the many social networking web pages.
I named am. air on three/twenty five/sixteen to request if on the return inter-national flight if I could invest the night time within the aircraft improve metropolis, (where by we initially enter the United states of america right before going on to accomplish the flight home), to rest, and select the struggle up the following day While using the similar ticket to fly dwelling. I’ve performed this right before coming household from Europe with out a dilemma. I also mentioned that I was acquiring the tickets with my visa details.
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My husband and I had been booked for honeymoon to NYC on Nov nine, 2015. Report locator: VDEURG. About the working day we had been to go away, Our flight #4378 was cancelled on account of no crew. We had been booked for later flight #5738, costing us a half working day of family vacation. The next flight was then cancelled as a result of maintenance issue. Quite a few possibilities ended up supplied but absolutely nothing that would get us to NYC n the 9th. We experienced garanteed reservations at Hampton Inn, Periods Square at $317 an evening which were non-refundable as it was less than 24 hrs. We ere offered a flight to Dallas that could get us out of Pensacola late but only if we drove an hour absent to Fort Walton Seashore airport. We took it, received in late and still left soon after 4 hours sleep the following day. That Price tag us an extra $177.00 in resort fees. My husband’s luggage under no circumstances arrived in Dallas as we had been promised it might- mine took around an hour to discover since it wasn't about the carousel with the remainder of the flights luggage, We received into NYC daily soon after our honeymoon was to start out, with a lot of anxiety and price.
My partner and I experienced first-class tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June 6th. We were being speculated to arrive in Denver at one:thirty pm. The leg away from Charlotte, nc was an complete nightmare. We had been delayed, experienced a crew alter, no h2o or ice, and so forth.
I also wish to comment on the wonderful service AA offers to the handicapped. I'm eighty four yrs previous and now need to have wheelchair help to have close to within the airports. I had been surprised and delighted in the assistance I received, and likewise with the attitudes of your individuals who assisted me Along with the wheelchair support, and in addition the drivers on the handicap carts in Charlotte airport. They were all so helpful and really helpful in addition.
When checking in at IAH, the personnel driving the AA desk ended up all chatting and discussing vacation. They appear irritated that we had so many baggage. The extra perform was acquiring within their way. This wasn't the way in which I expected to start out my excursion.
I can’t declare that Significantly to the airport staff in Denver.My AA flight was delayed leaving Ohare and by the point I got to Denver, the Frontier aircraft to which I were booked by Orbitz experienced still left and I missed my flight.